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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP DeskJet 2852e All-in-One Printer
Microsoft Windows 10 (64-bit)

I just bought an HP printer with instant ink.  Very confusing I thought and took two hours to figure out But everything is working although the paper feed kind of sucks.  But they are giving me 7 days to redeem reduced offer which would be $4.99 per month for 50 pages a month.  I am pretty sure that is what I signed up for but it is nowhere on my account information in the HP website, all they show is my name, email address and phone.  Nothing under subscriptions or anything.  I do not want get a surprise 90 days from now when they start billing me.  Where can I see this information of what I am signed up for?  It seems strange this is not in my account information or is not emailed to me and hope this vagueness and confusion is not a deliberate way to extract a larger monthly payment.  I wish I could get a quick answer by email or by just going to their website.  

1 REPLY 1
HP Recommended

@tahoeskiluv 

 

Welcome to the HP English Community --

 

Start here:

Were it mine to do, I would contact Instant Ink Support when the office is open and ask about options.

 

 

From the Support Website  Get HP Instant Ink Support

How Instant Ink works

 

 

 

 -- No Joy?

Comments, questions, objections, or need information not found online at the  Get HP Instant Ink Support Website ?

 

Your faster option:

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

 

Reminder

Where available as an option, the phone number will display when the office is open for business.

Check to see when to call.

 

OR

 

Choose to continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

 

++++++++++++++++++++++++++

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.