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- HP Community
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- HP Instant Ink
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05-29-2024 09:59 AM
I just bought an HP printer with instant ink. Very confusing I thought and took two hours to figure out But everything is working although the paper feed kind of sucks. But they are giving me 7 days to redeem reduced offer which would be $4.99 per month for 50 pages a month. I am pretty sure that is what I signed up for but it is nowhere on my account information in the HP website, all they show is my name, email address and phone. Nothing under subscriptions or anything. I do not want get a surprise 90 days from now when they start billing me. Where can I see this information of what I am signed up for? It seems strange this is not in my account information or is not emailed to me and hope this vagueness and confusion is not a deliberate way to extract a larger monthly payment. I wish I could get a quick answer by email or by just going to their website.
05-29-2024 10:07 AM
Welcome to the HP English Community --
Start here:
Were it mine to do, I would contact Instant Ink Support when the office is open and ask about options.
From the Support Website Get HP Instant Ink Support
-- No Joy?
Comments, questions, objections, or need information not found online at the Get HP Instant Ink Support Website ?
Your faster option:
Contact the team at HP Instant Ink Support during business days and hours available in your region.
Reminder
Where available as an option, the phone number will display when the office is open for business.
Check to see when to call.
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Choose to continue to wait here in the HP Community for an agent to find and respond to your question.
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Waiting is not faster – our HP Community is not HP Instant Ink support – Waiting generally works.
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