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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
smt_9609
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Connecting to mobile hotspot for instant ink

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HP Officejet Pro 8720
iOS

I recently brought my printer to my classroom so I could print an occasional page or two in my classroom. I am enrolled in HP instant ink and have been for years now. Since I moved it to my classroom, I am no longer allowed to connect to the wifi at my school. I can print from my computer using blue tooth and the usb connecting cable. Is there a way I can connect to a mobile hotspot or connect to internet through my computer bluetooth or usb cord so my instant ink account can see my ink levels and amounts of prints?

 

 

Thanks!

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TEJ1602
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@smt_9609, Welcome to HP Support Community!

 

I understand you want to connect the printer to a network to check the instant ink status. HP does not recommend using any mobile hotspot as it is not a reliable method of connecting the printer to the network.

 

In this scenario, you can use your mobile phone as a hotspot but when you do this, your mobile will act as a router. You will no longer be able to print, however, you can connect another device to the same network and then you can try to print from that device.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

TEJ1602
I am an HP Employee

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