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04-15-2019
09:51 AM
- last edited on
07-02-2019
03:59 AM
by
NitM
My old 6978 printer died. I bought a new one and have some ink cartridges left over from my old printer that I need to use up.
I signed up for instantink on the new printer. There does not appear to be a way for me to tell the printer that I am using old cartridges and that I do not need new cartridges right away. Also, my page count should not start.
Solved! Go to Solution.
Accepted Solutions
04-15-2019 10:55 AM
Hi,
Are you referring to standard HP Ink cartridges from an old printer or to an HP Instant Ink Cartridges?
If those are HP Instant Ink cartridges, those cannot be used on another printer and need to be returned to HP.
I purchased a replacement printer HP Instant Ink cartridges that were used in one printer cannot be used in another printer.
https://support.hp.com/us-en/product/hp-instant-ink-series/5264756/model/5401249/document/c04754134
If those are standard cartridges from any nearby store, you may use those on the new printer only after using the Setup cartridges supplied with your new printer, the Setup cartridges supplied in the box must be used to set up the printer for the first time.
If you replace ALL ink cartridges with standard cartridges you have, any printed page during that time will not count.
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
04-15-2019 10:55 AM
Hi,
Are you referring to standard HP Ink cartridges from an old printer or to an HP Instant Ink Cartridges?
If those are HP Instant Ink cartridges, those cannot be used on another printer and need to be returned to HP.
I purchased a replacement printer HP Instant Ink cartridges that were used in one printer cannot be used in another printer.
https://support.hp.com/us-en/product/hp-instant-ink-series/5264756/model/5401249/document/c04754134
If those are standard cartridges from any nearby store, you may use those on the new printer only after using the Setup cartridges supplied with your new printer, the Setup cartridges supplied in the box must be used to set up the printer for the first time.
If you replace ALL ink cartridges with standard cartridges you have, any printed page during that time will not count.
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂