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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎09-10-2026 02:11 PM - last edited on ‎09-11-2026 02:16 PM by Moderator

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Hello, I'm hoping someone from the Instant Ink team can help. I canceled my Instant Ink service and have a final charge of $23.98 + tax pending. Yesterday (Sep 9) my live-chat case Edited ('II GHOST CHAT') was closed with no waiver decision. Today (Sep 10) I called Instant Ink support and spoke with an agent named Elaine. She confirmed my account is being canceled and the final charge exists, and said she would help with a full one-time courtesy waiver of the $23.98 + tax. She placed me on hold to verify with her support team, and the call was disconnected during the hold — no decision was reached and I didn't receive a case or confirmation number. I'm requesting the full one-time waiver of the final $23.98 + tax charge. I can provide my account details (email, printer serial, product number) via private message. Thank you.

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