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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Apps, Services & Software
- HP Instant Ink
- Re: Dried out cartridges
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12-20-2022 09:55 AM
Hi @Suzzie22,
Welcome to the HP Support Community.
I'd like to help!
To be able to answer you effectively, we need some information.
Are you enrolled in instant ink? If yes, I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted.
Since the instant ink account details are confidential, please send me the required information via private message.
I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.
Please check your Private message icon on the upper right corner of your HP Forums profile,
Next, to your profile Name, you should see a little blue envelope, please click on it.
I hope this helps resolve this issue completely,
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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