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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP photosmart Plus series B209

HP PHOTOSART PLUS ERROR  B209

I AM GETTING THIS ERROR MESSAGE 0XC19A0020.  I HAVE BOUGHT AND USED THE PRINTHEAD CLEANING KIT AND I AM STILL GETTING THE SAME ERROR MESSAGE.  

1 REPLY 1
HP Recommended

@STANLEYCUP2019

 

Welcome to the HP support community.

 

Remove and reinstall the cartridges

Step one: Remove the cartridges

Use these steps to remove the cartridges.

  1. Make sure that the product is turned on.

  2. Use the access handles on the sides of the product to open the cartridge access door.

    Figure : Open the cartridge access door

    Illustration: Open the cartridge access door
    NOTE: 

    Wait until the carriage is idle and silent before proceeding.

  3. Press the tab on each cartridge, and then remove each cartridge from its slot.

    Figure : Remove the cartridges

Step two: Reinstall the cartridges

Use these steps to reinstall the cartridges.

  1. Slide each cartridge into its empty slot until it clicks into place and seats firmly in the slot. Make sure that the icon on each cartridge matches the shape and color of the icon on the slot you are inserting the cartridge into.

    Figure : Install the cartridges

    Illustration: Install the cartridges
  2. Close the cartridge access door.

    Figure : Close the cartridge access door

    Illustration: Close the cartridge access door
  3. Try printing again.

You can refer this HP support document for more assistance:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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