Enrolling in HP instant ink

[IamBarmcake]

So it would appear I am not enrolled in the instant ink anymore. This has highlighted that my inks no longer work. The problems that follow are;

1. When I try to login none of my email addresses are known

2. When I try to create an account my phone number is used somewhere else

3. when creating a new account with the wifes email I need the printer number

4. I cant get the printer number as far as I can see without printing a page 

5. I cannot print the page because of the initial problem

So now I am 2 hours down and stuck in an endless loop it would appear that getting hold of anyone to help resolve the situation is also impossible.....

Is there a HP employee that reads these forums? Or do I just need to chuck the printer in the bin and buy a brand that would not lock somebody down in this way?

[Kumar0307]

@IamBarmcake, Welcome to the HP Support Community! I’m here to help.

I understand you are not able to use the Instant Ink service. 

To assist you better, I would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!