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‎07-28-2020 06:43 AM - edited ‎07-28-2020 06:45 AM

HP Recommended
Product: HP OfficeJet 7510
Operating System: Microsoft Windows 10 (64-bit)

Hi!

 

Got a printer (bought in 2017). When I start it, I get an error message with code 0x610000f6. I think something is wrong with the printhead / carriage...

I've already looked into the printer. There is nothing to hinder the sled. I've already changed the color cartridges, switched on and off.

I also have no guarantee left and therefore unfortunately can not establish a free contact with HP...

 

I would be very grateful if you could help me. Thank you in advance.

Best regards

Paul

Category:
2 people had the same question
1 REPLY 1

‎07-30-2020 10:46 AM

HP Recommended

@Paul207, Welcome to HP Support Community!

 

I see that the printer is in an error state and I appreciate your efforts in trying to resolve the issue. This is a hardware issue and as you mentioned it is with the ink system.

 

We shall escalate this issue to the concerned team.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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