Error code UA_400_EB000U0422

[jbeezy53]

I have a HP Deskjet 4155e, I am attempting to add the printer to my HP Ink account. I'm getting error code UA_400_EB000U0422. Virtual support is no help.

[Irfan_06]

Hi @jbeezy53,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with adding your printer to the instant ink account.

To understand the issue and help you, please share the details listed below:

- Is this the first time you are enrolling this printer to your account?

- Was the printer enrolled before and you are trying to added it again?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a great day ahead!

Irwin6

HP Support

[JoshywashyA1_-]

I have it too but with a deskjet 2752e

[Raj2111]

Hi @JoshywashyA1_- 

Welcome to the HP support community.

I understand that you are facing an issue with your HP device, I am glad to assist you today.
 

Please follow this link, Click HERE

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support
 

[RZ03]

I’m getting the same error code with HPLaserJetM140we

[Ulansasa]

Yes his before connected. But I reset factory setting and reinstall app

[2rhonda2]

please help this is my second install