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- HP Community
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- HP Instant Ink
- Extra printing during this difficult time?

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03-24-2020 01:17 AM
- Hi there, I just wondered if during this difficult time and having to homeschool 3 children whether there might be any offers regarding extra printing for a limited time? I understand that I can alter my monthly subscription, but wondered under such unusual circumstances whether this is something that could be offered at a discounted rate.
Anyone know any info that could help.
Many thanks
04-02-2020 07:51 PM
I feel your pain!!
I called and spoke to client services about this same issue, but they are not offering any type of help or discount. I am on their highest plan, HP Instant Ink Service 700 Page Plan and had 1400 carry over pages and since homeschooling my expense went from $19.99 to $76.99 because I needed 57 Additional page sets of 20 pages at a buck a pop! So when I saw the office supply store near me had $20 prepaid cards on sale for half price I grabbed 10 of them, however the system wont accept them without me entering "another payment method", which I really do not want to have to do.
When I bought the printer and it came with "2 years of free ink" I thought it was an amazing deal. However, that was October 1, 2019. Here it is 6 months later and I've already blown thru the supposed "2 years of free ink". Thinking this Instant Ink plan really isn't a savings at all. It's costing me 2 to 3 times more then what I spent on ink in my previous HP Printer.
04-03-2020 10:46 AM
So sorry that costed you so much! I cannot imagine spending that much! I have since been fortunate enough that my brother (who works at University of Chapel Hill) gave me his Commercial printer to borrow for awhile. I had expressed to him my potential costa now and in the future (like you) and he said, "Wait, I barely use this -here you go". I will say that my daughter has 2 friends without printers and this has allowed me to be generous enough to print all of the assignments for her friends and we dropped those of last week. Regardless, I still hope that HP will have enough interest that maybe they can offer you a refund and/or discounted services. COVID-19 has already costed everyone so much, we should have to deal with situations like these! Let me know if I can sign a petition or if I can help any other way? Good luck. Stay safe!