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Free plan ending?

HP Recommended
Envy 4500
Microsoft Windows 10 (64-bit)

Anyone else had this email?  Says the free plan is ending and will be moved onto a new 15 page plan that costs £1/month

I get no benefits, this is infinitely more expensive, as I print less than 15 pages each month,

 

 

We appreciate you choosing Instant Ink service for your Envy 4500. We want to keep delivering the savings and convenience you expect for years to come, so today we are sharing details of upcoming changes to your printing plan. You’ll find more plan options, plus the ability to roll over unused pages—up to TRIPLE your plan amount. Plus, you can now be rewarded for referring friends to Instant Ink—find out more below. On 05 December 2020, your 15 page plan will automatically convert to the 15 page plan shown below and you will automatically be able to roll over unused pages for more flexibility. You also have the option to upgrade to a different plan at hpinstantink.com/signin.

New printing plans with more rollover!

MONTHLY PLANS PLAN FEE EXTRA PAGE SETS UNUSED PAGE ROLLOVER

15 pages £0.99 10 pages for £1 Up to 45 pages

50 pages £1.99 10 pages for £1 Up to 150 pages

100 pages £3.49 10 pages for £1 Up to 300 pages

300 pages £9.99 10 pages for £1 Up to 900 pages

500 pages (NEW!) £16.49 10 pages for £1 Up to 1500 pages

700 pages £22.49 15 pages for £1 Up to 2100 pages

1500 pages (NEW!) £44.99 15 pages for £1 Up to 4500 pages

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HP Support Agent
HP Support Agent
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HP Recommended

@RipOffBritian, Welcome to the HP Support Community!

 

I understand your concern. Please contact the HP Instant Ink team for further assistance. The contact information can be found on the Instant Ink home page. Click here.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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HP Recommended

What a useless reply, of course I already checked the HP website, and I called.  What I asked was if anyone else has received this same email.

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HP Recommended

I received a similar message about the program ending. It is a bait and switch scam. I just activated my printer the week before, and I get a message saying that it is ending.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation