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OfficejetPro 6968

GIVE ME AN AGENT. REPLACE MY CARTRIDGE. STOP WASTING MY TIME.

1 ACCEPTED SOLUTION

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I have retried running the head cleaning procedure several times and this worked. Problem solved.

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@inkless2

 

Hello,

 

To be more helpful with your post, you can add key information if you desire:


1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A


2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit


3. Error message (if any)
• Example: ""Low disk space"" error in Windows


4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.

 

Thank you.

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HP Officejet Pro 6960,  No error message. 

My black ink cartridge has stopped printing. It was installed in Jan 2020 and is almost full. It was a replacement, provided by HP for another cartridge that failed in Dec 2019.  I have followed the recommendations (e.g. using a pin to ensure the air vent is not blocked.  

I have gone around the online support and followed the questions and answers with no success. My patience ran out when it started repeating the original suggestions. ENOUGH. 

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I have retried running the head cleaning procedure several times and this worked. Problem solved.

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