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- Re: HP DeskJet 2700 All-in-One Printer series Embedded Web S...

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07-21-2020 02:30 PM
I have a new Desk Jet 2710 and it's connected to WiFi OK with DHCP. The Printer embedded web server refuses the user/password "admin" and also refuses the user/password "empty". So I'm unable to use all functions and configure as I need. I have reset the printer and tried via direct wifi and USB as well as my main home LAN.
I have also tried using Chrome on OS-X 10.15 and Windows 10.
Becoming frustrating and I need some help getting into the settings as an "Admin".
Oh, also tried the SP app for iOS and still no joy.
Please help!
Solved! Go to Solution.
Accepted Solutions
07-21-2020 02:48 PM
Some of the new printers have a pre-made PIN for the EWS.
Although not (at this writing) listed in the document, your printer might be among those affected.
HP DeskJet, ENVY 6000, 6400 Printers - Wireless Printer Setup
This document is for HP DeskJet Plus Ink Advantage 6075, 6078, 6475, 6476, 6478, HP ENVY 6020, 6052, 6055, HP ENVY Pro 6420, 6452, 6455, and 6458 All-in-One printers.
First time setup – WPS (router), “Find Printer Pin” > PIN Number inside carriage door for connection / EWS
Add: Deskjet Plus 4100 series
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP DeskJet 2700 All-in-One Printer series
Thank you for participating in our HP Community.
We are a world community of volunteers dedicated to supporting HP technology
Click Thumbs Up to say Thank You.
Answered? Click "Accept as Solution" to help others find it.
07-21-2020 02:48 PM
Some of the new printers have a pre-made PIN for the EWS.
Although not (at this writing) listed in the document, your printer might be among those affected.
HP DeskJet, ENVY 6000, 6400 Printers - Wireless Printer Setup
This document is for HP DeskJet Plus Ink Advantage 6075, 6078, 6475, 6476, 6478, HP ENVY 6020, 6052, 6055, HP ENVY Pro 6420, 6452, 6455, and 6458 All-in-One printers.
First time setup – WPS (router), “Find Printer Pin” > PIN Number inside carriage door for connection / EWS
Add: Deskjet Plus 4100 series
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP DeskJet 2700 All-in-One Printer series
Thank you for participating in our HP Community.
We are a world community of volunteers dedicated to supporting HP technology
Click Thumbs Up to say Thank You.
Answered? Click "Accept as Solution" to help others find it.