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Solved!

HP DeskJet 2700 All-in-One Printer series Embedded Web Server

HP Recommended
Desk Jet 2710
macOS 10.15 Catalina

I have a new Desk Jet 2710 and it's connected to WiFi OK with DHCP. The Printer embedded web server refuses the user/password "admin" and also refuses the user/password "empty". So I'm unable to use all functions and configure as I need. I have reset the printer and tried via direct wifi and USB as well as my main home LAN.

I have also tried using Chrome on OS-X 10.15 and Windows 10.

 

Becoming frustrating and I need some help getting into the settings as an "Admin".

Oh, also tried the SP app for iOS and still no joy.

Please help!

 

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HP Recommended

@IT_Guy1971 

 

Some of the new printers have a pre-made PIN for the EWS.

Although not (at this writing) listed in the document, your printer might be among those affected.

 

HP DeskJet, ENVY 6000, 6400 Printers - Wireless Printer Setup

This document is for HP DeskJet Plus Ink Advantage 6075, 6078, 6475, 6476, 6478, HP ENVY 6020, 6052, 6055, HP ENVY Pro 6420, 6452, 6455, and 6458 All-in-One printers.

First time setup – WPS (router), “Find Printer Pin” > PIN Number inside carriage door for connection / EWS

Add:  Deskjet Plus 4100 series

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2700 All-in-One Printer series

 

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Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

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Hi Dragon-Fur,

 

Many thanks! Yep, I'm in and all configured now.

 

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