cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
IT_Guy1971
Level 1
2 1 0 1
Message 1 of 3
706
Flag Post

Solved!

HP DeskJet 2700 All-in-One Printer series Embedded Web Server

HP Recommended
Desk Jet 2710
macOS 10.15 Catalina

I have a new Desk Jet 2710 and it's connected to WiFi OK with DHCP. The Printer embedded web server refuses the user/password "admin" and also refuses the user/password "empty". So I'm unable to use all functions and configure as I need. I have reset the printer and tried via direct wifi and USB as well as my main home LAN.

I have also tried using Chrome on OS-X 10.15 and Windows 10.

 

Becoming frustrating and I need some help getting into the settings as an "Admin".

Oh, also tried the SP app for iOS and still no joy.

Please help!

 

1 ACCEPTED SOLUTION

Accepted Solutions
Dragon-Fur
Level 16
Level 16
32,085 31,790 2,925 10,680
Message 2 of 3
Flag Post
HP Recommended

@IT_Guy1971 

 

Some of the new printers have a pre-made PIN for the EWS.

Although not (at this writing) listed in the document, your printer might be among those affected.

 

HP DeskJet, ENVY 6000, 6400 Printers - Wireless Printer Setup

This document is for HP DeskJet Plus Ink Advantage 6075, 6078, 6475, 6476, 6478, HP ENVY 6020, 6052, 6055, HP ENVY Pro 6420, 6452, 6455, and 6458 All-in-One printers.

First time setup – WPS (router), “Find Printer Pin” > PIN Number inside carriage door for connection / EWS

Add:  Deskjet Plus 4100 series

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2700 All-in-One Printer series

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You.

Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

View solution in original post

2 REPLIES 2
Dragon-Fur
Level 16
Level 16
32,085 31,790 2,925 10,680
Message 2 of 3
Flag Post
HP Recommended

@IT_Guy1971 

 

Some of the new printers have a pre-made PIN for the EWS.

Although not (at this writing) listed in the document, your printer might be among those affected.

 

HP DeskJet, ENVY 6000, 6400 Printers - Wireless Printer Setup

This document is for HP DeskJet Plus Ink Advantage 6075, 6078, 6475, 6476, 6478, HP ENVY 6020, 6052, 6055, HP ENVY Pro 6420, 6452, 6455, and 6458 All-in-One printers.

First time setup – WPS (router), “Find Printer Pin” > PIN Number inside carriage door for connection / EWS

Add:  Deskjet Plus 4100 series

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2700 All-in-One Printer series

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You.

Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

View solution in original post

IT_Guy1971
Author
Level 1
2 1 0 1
Message 3 of 3
Flag Post
HP Recommended

Hi Dragon-Fur,

 

Many thanks! Yep, I'm in and all configured now.

 

Tags (1)
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation