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01-19-2021 09:29 AM
I want to make use of instant ink facility and in order to do that I need to have printer claim code.
Now, I am out of my ink thus I can not print information page.
I have tired
1. printer email prefix as a claim code but it does not work
2. set up--> printer code, it did not work either. Evrey time I navigate to this menu, I get different claim code.
can you please help urgently as during the lockdown I don't have any option for printing
01-20-2021 07:02 AM
Welcome to HP Support Community
I would like to help
For printers with control panel displays, you can still get the printer claim code by pressing the HP ePrint icon on the control panel display and selecting Set Up or Yes to enable Web Services.
Your printer attempts to print a page. If Web Services are already enabled on your printer, you see a Web Services Summary screen after pressing the HP ePrint icon. If enabled, press Print or Print Info to print the Printer Info Page.
Even though you cannot print the page, the action of enabling Web Services or pressing Print or Print Info activates your claim code.
Find your HP ePrint email address on the control panel display. Press the ePrint icon again if the Web Services Summary screen goes away.
The first part of the HP ePrint address preceding "@hpeprint.com" is your claim code. For example, if your HP ePrint email is "firstname.lastname@example.org", then "abc" is your claim code.
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
I Am An HP Employee
01-20-2021 02:12 PM - edited 01-20-2021 02:15 PM
have tried these options that is
- using prefix of email and
- Removing web services, installing new and getting printer info with claim code, but the code does not work, error message is code invalid