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‎01-22-2023 09:41 AM - last edited on ‎01-23-2023 05:21 AM by Retired

HP Recommended
Product: HP ENVY 5540 All-in-One Printer

I keep receiving a message to replace my printer Cartridge on my HP Envy 5540.  It is enrolled in Instant Ink and they will not send more ink until the error is cleared.  I have restored to factory defaults and set it up again and verified that the communication with HP Instant Ink is in tact.   I have cleaned the contacts on the cartridge and the printer itself.  Every once in a while I can get the alignment process to print out a sheet so I know the B&W and the Color Cartridge are functional.  At this point I am ready to throw it in the trash and buy any other brand.  

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