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- HP Community
- Apps, Services & Software
- HP Instant Ink
- Re: HP Free Ink

Create an account on the HP Community to personalize your profile and ask a question
03-14-2022 02:56 PM
Hi @HeatherLynn74,
Welcome to the HP Support Community
I'd like to help!
I understand you would like ink shipped.
Is your enrolled in HP instant ink service?
If yes, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Keep me posted.
03-18-2022 08:15 AM
I already have that issue resolved. Now I have the following issue I just posted. It is as follows.
Shipped Ink
03-18-2022 08:11 AM
I have one color ink and one black and white ink that is being mailed to me. It is a one time complimentary ink being sent to me because of an issue I had to handle with customer support. I saw at one time that it was shipped out, but I didn't see any tracking number to see where and approximate time of arrival. What can I do to check on it?
03-21-2022 06:40 AM
@HeatherLynn74, Welcome to the HP Support Community! I’m here to help.
As these are Instant Ink cartridges, you may log in to your Instant Ink account to check the shipping details and to track the ink cartridges.
You may log in to your HP Instant Ink account page from here.
For more info, refer to - HP Instant Ink - Manage your account
Hope this helps! Let me know how it goes.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.
Have a great day!
KUMAR0307
I am an HP Employee