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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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HP ENVY 5032 All-in-One Printer

I'VE BEEN WAITING THE INK CARTRIDGES FOR MONTH AND NOT A SINGLE ONE HAS ARRIVED IN THE LAST MONTHS. NOW THAT I CLOSED THIS INSTANT INK ACCOUNT, YOU ARE TELLING ME THAT I CAN'T USE THE INK THAT I HAVE INSIDE? 

1 REPLY 1
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Hi @Marco_99,


Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

 

I see that you are unable to print after cancelling your instant ink account.

 

Please check the instant ink terms and conditions from this link: https://instantink.hpconnected.com/uk/en/terms 
 

I hope this answers your question and have a nice day ahead.

 

Please click “Accepted Solution” if you feel my post answers your question, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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