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- Re: HP Instant Ink Colored Cartridge Not Sending
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06-10-2019 10:42 AM - last edited on 07-02-2019 02:39 AM by NitM
I have needed colored ink for nearly a month now and it has not been shipped. I have tried manually updating the printer’s status to prompt a shipment and using the Virtual Agent and nothing has worked. Any help would be greatly appreciated.
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Accepted Solutions
06-10-2019 10:48 AM
Hi @Silvyy
Welcome to the HP Support Community.
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it.
Let me know.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
06-10-2019 10:48 AM
Hi @Silvyy
Welcome to the HP Support Community.
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it.
Let me know.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
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