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‎02-23-2021 04:28 AM

HP Recommended
Product: HP Envy Pro 6430
Operating System: Microsoft Windows 10 (32-bit)

When printing revive error message on app whilst it is processing saying not connected to HP Instant Ink. Prints when I press to connect but then get a info page printout. This happens with every single print job. Is it worth just cancelling instant ink? 
Thanks. 

1 REPLY 1

‎02-25-2021 06:23 AM

HP Recommended

Hi @Scottbreeze,

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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