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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Apps, Services & Software
- HP Instant Ink
- Re: HP Instant Ink Supply
Create an account on the HP Community to personalize your profile and ask a question
08-14-2020 02:48 AM
I have run out of Colour Ink and unable to get support via the Virtual Agent as the Office is closed. I need Colour Ink and it is not expected to be shipped for another week. I seem to be out of step. I have a spare black ink but not had a colour ink since June.
Solved! Go to Solution.
Accepted Solutions
08-16-2020 05:54 AM
Thank you for the information. Not to worry, I will ship a replacement color ink cartridge with express shipping. It will be delivered in 3-4 business days.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
08-15-2020 03:43 AM
@Bishopman, Welcome to the HP Support Community!
As the issue is related to Instant ink cartridges, I need more information to help you out.
Since the instant ink account details are confidential, please send me the required information via private message.
I am sending you a private message with the information required.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
08-16-2020 05:54 AM
Thank you for the information. Not to worry, I will ship a replacement color ink cartridge with express shipping. It will be delivered in 3-4 business days.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307
I am an HP Employee
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