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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP Office Jet Pro 8710

HP says this printer is not eligible for Instant Ink but will not let me print until it is enrolled. Just changed printer ink cartridges. 

2 REPLIES 2
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Been there. 

HP Recommended

@MLind, Welcome to the HP Support Community! I’m here to help.

 

I understand you are not able to print due to this error. To assist you better, are you using Instant Ink cartridges in the printer? 

Instant Ink cartridges will only work if the printer is enrolled in Instant Ink.

If not, use the regular HP ink cartridges. 

 

Make sure the ink cartridges are properly inserted in the printer, you may refer to - Replace HP inkjet printer cartridges

 

Kindly perform the steps mentioned in this document - Ink cartridge error

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

KUMAR0307
I am an HP Employee

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