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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP Recommended
HP Deskjet 2700
Microsoft Windows 10 (64-bit)

Hi All,

I am new to this HP Instant ink plan. I enrolled more than a month ago but I never received my ink. I shipment status was stuck at "Item arrived at Packstation and is ready for pickup" for a month and now it says "Unsuccessful delivery attempt".

 

Point is my address is correct and I am always at home, Not sure why this failed. Whats next? Will HP send it to me again and how can I make sure that delivery doesnt fails this time.

 

Regards,

Anjani

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @anjanimishra,

 

I'd like to help!

 

I understand you have not received cartridges from the instant ink service.

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

 

Have a great day!

View solution in original post

1 REPLY 1
HP Recommended

Hi @anjanimishra,

 

I'd like to help!

 

I understand you have not received cartridges from the instant ink service.

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!

 

Have a great day!

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