-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Apps, Services & Software
- HP Instant Ink
- Re: HP Instant Ink - never recieved
Create an account on the HP Community to personalize your profile and ask a question
11-12-2021 05:31 AM - last edited on 11-12-2021 11:27 AM by MayS
Hi All,
I am new to this HP Instant ink plan. I enrolled more than a month ago but I never received my ink. I shipment status was stuck at "Item arrived at Packstation and is ready for pickup" for a month and now it says "Unsuccessful delivery attempt".
Point is my address is correct and I am always at home, Not sure why this failed. Whats next? Will HP send it to me again and how can I make sure that delivery doesnt fails this time.
Regards,
Anjani
Solved! Go to Solution.
Accepted Solutions
11-18-2021 03:28 AM
Hi @anjanimishra,
I'd like to help!
I understand you have not received cartridges from the instant ink service.
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
And, Welcome to the HP Support Community
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping!
Have a great day!
11-18-2021 03:28 AM
Hi @anjanimishra,
I'd like to help!
I understand you have not received cartridges from the instant ink service.
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
And, Welcome to the HP Support Community
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Yes" on the bottom right to say “Thanks” for helping!
Have a great day!
Didn't find what you were looking for? Ask the community or Ask the Virtual Agent