12-25-2019 04:40 AM
Hey everyone, I subscribed to HP instant ink over a year ago for 2.99 a month. They sent out the first package and I thought man this is great, sure I might end up paying a bit more but I'll always have ink and not have to worry about it. A couple months go by and the cartridges start to go to **bleep**. The black ink cuts out about halfway through a page and the color is showing signs that it is on it's way out. I figured I should get a package soon.... nope! I honestly forgot about it and got used to printing my stuff out at school. Finally today I remembered why I haven't been using my home printer so I called them up. After 30 MINUTES of waiting and talking to tech support from an indian call center I finally got transferred to the most hail corporate HP spokeswomen who continued to repeat that the cartridges they send are superior to the ones available in stores and they can print 1000 pages compared to the ones at the store that only print 200. Like seriously? total **bleep**. They refused to give me a refund but at least I finally won't be charged for this **bleep**. I'll be heading back to ebay for my refilled cartridges
12-25-2019 09:26 AM
Welcome to the HP Support Community. To assist you better, I require additional information.
- I've sent you a private message, kindly revert.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Keep me posted for further assistance.
I am an HP Employee