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‎07-25-2020 06:05 PM

HP Recommended
Product: HP Smart Tank Printer

Can't get Smart Tank Printer On Line     It was operating before    had to change router and does not want to connect

5 REPLIES 5

‎07-26-2020 12:18 PM

HP Recommended

@delta21

 

Welcome to the HP support community.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Which operating system is installed on the computer to which this printer is connected?

Sandytechy20
I am an HP Employee

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‎07-26-2020 04:33 PM

HP Recommended

Windows 10       It has to be reinstalled again   in order to make it work

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‎07-26-2020 07:56 PM

HP Recommended

@delta21

 

Provide the complete model number or the product number of the printer?

Sandytechy20
I am an HP Employee

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‎07-27-2020 09:27 AM

HP Recommended

HP Smart Tank Plus 550 Series PCL-3

 

 

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‎07-27-2020 10:20 PM

HP Recommended

@delta21

 

Restore the printer network settings from the printer control panel

Press (the Wireless button) and (the Cancel button) at the same time, and hold them for five seconds.

 

Refer page.71 in this user guide to set up the printer connection:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

 

 

Sandytechy20
I am an HP Employee

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