cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
delta21
New member
3 2 0 0
Message 1 of 6
207
Flag Post

HP Smart Tank printer

HP Recommended
HP Smart Tank Printer

Can't get Smart Tank Printer On Line     It was operating before    had to change router and does not want to connect

5 REPLIES 5
sandytechy20
HP Support Agent
HP Support Agent
26,835 26,708 1,467 1,539
Message 2 of 6
Flag Post
HP Recommended

@delta21

 

Welcome to the HP support community.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Which operating system is installed on the computer to which this printer is connected?

Sandytechy20
I am an HP Employee

0 Kudos
delta21
Author
New member
3 2 0 0
Message 3 of 6
Flag Post
HP Recommended

Windows 10       It has to be reinstalled again   in order to make it work

0 Kudos
sandytechy20
HP Support Agent
HP Support Agent
26,835 26,708 1,467 1,539
Message 4 of 6
Flag Post
HP Recommended

@delta21

 

Provide the complete model number or the product number of the printer?

Sandytechy20
I am an HP Employee

0 Kudos
delta21
Author
New member
3 2 0 0
Message 5 of 6
Flag Post
HP Recommended

HP Smart Tank Plus 550 Series PCL-3

 

 

0 Kudos
sandytechy20
HP Support Agent
HP Support Agent
26,835 26,708 1,467 1,539
Message 6 of 6
Flag Post
HP Recommended

@delta21

 

Restore the printer network settings from the printer control panel

Press (the Wireless button) and (the Cancel button) at the same time, and hold them for five seconds.

 

Refer page.71 in this user guide to set up the printer connection:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

 

 

Sandytechy20
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation