HP Web Services might be busy or temporarily unavailable. Try again later.

[Conorn1978]

My Deskjet 2710e disconnected itself from Web services, locking me out of printing as I use HP Instant ink, and it now can't see my enrollment subscription. Whenj I try to reenable web services I get "HP Web Services might be busy or temporarily unavailable. Try again later." error.

This is ludicrous, You've locked me out of my own printer! While I'm paying you a subscription!

[zoey7886]

@Conorn1978, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP Web Services Unavailability and Instant Ink Issues! 

We're thrilled to have the opportunity to assist you and provide a solution.  

I understand that encountering a disruption with HP Web Services and Instant Ink can be frustrating, especially when it prevents you from using your printer. Here are some steps to troubleshoot and resolve the issues you're experiencing with your HP Deskjet 2710e:

Steps to Fix Web Services Connection Error

Restart Your Devices:

• Turn off your printer and unplug the power cord.
• Restart your router and ensure it is connected to the internet.
• Reconnect your printer to power and turn it back on.

Check Internet Connection:

• Ensure your printer is connected to the internet via Wi-Fi or Ethernet.
• Check if other devices on the same network are able to connect to the internet.

Update Printer Firmware:

• Make sure your printer's firmware is up to date. HP frequently releases updates to improve functionality and connection stability.  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[Conorn1978]

Attempted all of the above before posting here.  None of it helped. 

[zoey7886]

@Conorn1978, thank you for getting back to us—and I truly hear your frustration. When you're in the middle of something important and your printer suddenly locks you out, especially while you're subscribed to Instant Ink, it can feel incredibly maddening.

Since you've already tried the basics (good call, by the way), let's dig a little deeper:

🔧 Manually Reconnect Web Services

On the printer control panel, go to Setup > Web Services > Remove Web Services (this will clear any stuck connections).

After a few moments, go back in and enable Web Services again.

Wait for the printer to print the info sheet with your ePrint email—this indicates a fresh, clean link.

🌐 Router Settings Check
Some routers have security settings (like firewall or IPv6) that block Web Services. Try temporarily disabling IPv6 on the printer under Network Settings and check if your router allows ports 80, 443, and 5222 (used by HP cloud services).

🖥️ HP Smart App Tip
If you’re using the HP Smart app, try logging out and back in—or reinstalling it. It sometimes gets “stuck” in a bad state and doesn’t sync with your Instant Ink status.

Let me know how it goes—I’m right here with you.

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[Conorn1978]

No, none of this worked, I can't even access the printers settings as it doesn't recognise the pin number printed on itself as its own pin and is locking me out. I can't even access the web services any more, or anything except ink levels. 

As the printer is having an identity crisis, and won't accept its own PIN, I can't even try to reset to factory defaults. This is becoming an unbelievable nightmare.  This is without a doubt the worst printer software I have ever encountered, and signing up for your instant ink has proved an unbelievably bad decision. Who thought it would be a good idea to set it up to lock paying subscribers out of their printers? If I had never signed up for instant ink, I woulddn't be having any problems now!

[zoey7886]

@Conorn1978, Since the printer won’t accept its own PIN and you're locked out of most settings, here are a few advanced yet doable steps that might help bring it back to life:

Try Wi-Fi Setup Mode (Bypass PIN & Web Services)

This trick can sometimes force the printer into a fresh setup state:

Power on the printer.

Press and hold the ‘Wireless’ and ‘Cancel’ buttons at the same time for 5 seconds.

Wait until the Wi-Fi light starts blinking – this means it's in Wi-Fi Setup Mode.

On your phone or PC, connect to the printer’s temporary Wi-Fi (it will be something like HP-Setup-2710e-XXXX).

Open the HP Smart App and try to re-add the printer from scratch (ignore the PIN and avoid logging into Web Services for now).

When prompted, skip Web Services setup – we’ll re-enable that after regaining control.

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[Conorn1978]

Tried this, the printer appears on the list to be set up, I hiy set up and it immediately tells " network not supported for set up, HP-SETUP, HP-PRINT and DIRECT represent the network beacooning that a printer creates and can't be used fto complete set up."

 and gets me to log into my normal wifi, then it starts the steps

- Finding Printer

     Printer Found

- Setting up Printer

   "An unexpected error has occured, select exit set up and close the HP App"

No other options present themselves.

[Garp_senchau]

@Conorn1978, Welcome to the HP Support Community 

  

This needs one-on-one interaction. 

Hence, I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. 

  

I hope this helps! Keep me posted. 

Regards,