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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎04-09-2026 09:10 PM

HP Recommended

I have an HP Envy 5530 all in one printer and it is stuck in the update in progress loop even after I followed the steps outlined.  I believe it might have something to do with my instant ink account being paused ( I have 152 unused pages).  I really wish I could just talk on the phone, but alas, where are the phone numbers?

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‎04-09-2026 09:29 PM

HP Recommended

Hi @Riversister 

You may find the phone number in the same Instant Ink page:

>> https://instantink.hpconnected.com/us/en/l/v2

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ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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