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- HP Community
- Printers
- HP Instant Ink
- HP sent the wrong cartridges.

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09-30-2025 03:18 PM
My color ink cartridge for my HP Officejet 4650 is low and I need to replace it. But it appears I got the wrong cartridge from HP. I received HP 67/305 cartridges. Will they work with my printer.
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Accepted Solutions
10-02-2025 12:56 PM
Hi @JerryMoore999,
Welcome to the HP Support Community!
I understand you received the wrong cartridges for your HP OfficeJet 4650. To help resolve this quickly, please share your order number and the details of the cartridges you received via private chat.
To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.
You can use this link as well:
Private Messages - HP Support Community
Once we have that information, we can guide you on getting the correct replacement.
Best regards,
I'm an HP Employee.
If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.
And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.
10-02-2025 12:56 PM
Hi @JerryMoore999,
Welcome to the HP Support Community!
I understand you received the wrong cartridges for your HP OfficeJet 4650. To help resolve this quickly, please share your order number and the details of the cartridges you received via private chat.
To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.
You can use this link as well:
Private Messages - HP Support Community
Once we have that information, we can guide you on getting the correct replacement.
Best regards,
I'm an HP Employee.
If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.
And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.