HP support problems

[Ntahoe]

Hp exchanged a printer I paid in full for at purchase time and was under replacement warranty. 
Since that time I was erroneously put on the premiere instaink program and went from $3.99 to $11.99 per month. Unable to even cancel the plan now because it says I have to pay $220 for the printer; I was told by HP it  was their mistake and it would be changed. After several calls and hours on the phone with HP and Instaink support; and 3 months of overcharging, it supposed got switched back to the other plan. I do not print anywhere near 50 pages per month! I was still charged more than 3.99 and now again this month $11.99 (plus tax)! I went to the app and it says $3.99 plan 50 pages month. I hit cancel and says I will be charged one more month at $3.99. I don’t believe it. It will be the $11.99 again. I should not have to pay anything since I am being overcharged to begin with.
This is a rip off and fraudulent charging my card for what I have not authorized. Every time I call and get some one different on the phone and go through all the records and proof of payments and case numbers; I am not getting any resolve. 
I bought a new Epson and am still in the process of trying to get HP Ink off my account. 

[Nal_NR]

Hi @Ntahoe,

Welcome to the HP Support Community. 

I'd like to help!

Apologies. This might require one-on-one interaction to fix the issue via remote assistance.  

We have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers who should be able to sort this out. 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

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