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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
curlyboy921
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HP7520 Ink cartridge imcompatible message

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HP7520

I have a HP7520 printer bought from Hong Kong, the ink model I used to use was 564, but when I moved over to England, I couldn't find the 564, so I purchased the 364 as recommended by HP, but when I replaced the cartridges, it displayed an ink incompatible message.  I have reverted back to the 564 and the message has cleared.  How can I resolve this problem?

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Riddle_Decipher
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@curlyboy921 Welcome to HP Community

If you've purchased the printer in one country/region and moved to another, the printer will require a regional reset, in order to get the cartridges working from the new region, that said, here's what I recommend:

 

You may send a private message to the HP Facebook Team: https://www.facebook.com/HPSupport/  for a faster response. If you've already attempted the same and need a response here, I'll need a few more details, 

Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums. 

 

Keep us posted,

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Riddle_Decipher
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