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- HP7520 Ink cartridge imcompatible message

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06-02-2020 02:01 PM
I have a HP7520 printer bought from Hong Kong, the ink model I used to use was 564, but when I moved over to England, I couldn't find the 564, so I purchased the 364 as recommended by HP, but when I replaced the cartridges, it displayed an ink incompatible message. I have reverted back to the 564 and the message has cleared. How can I resolve this problem?
06-05-2020 05:43 PM
@curlyboy921 Welcome to HP Community
If you've purchased the printer in one country/region and moved to another, the printer will require a regional reset, in order to get the cartridges working from the new region, that said, here's what I recommend:
You may send a private message to the HP Facebook Team: https://www.facebook.com/HPSupport/ for a faster response. If you've already attempted the same and need a response here, I'll need a few more details,
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