How do I change my region

[Tezzuk]

I'm in the UK and want to enrol in Instant Ink. It's showing the United States as the region in the shipping address, how can I change it please?

I've had the printer a few years now from new. HP DESKJET 2720

[Anand_Andy]

Hi @Tezzuk,

Welcome to the HP Support Community

I'd like to help!

I understand you moved and the printer is not accepting the new region cartridges.

 We need to perform a regional reset on the printer to resolve this issue. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[Tezzuk]

Hi, thanks for your responses. I do apologise for the delay in mine. I had an unexpected distraction at this end.

Could you resend further instructions so I can amend my region to the UK?

Many thanks.