How do I know if I received this.

[dkdm10]

i purchased this printer from walmart on the 13 of February and had it delivered.  This is for our church.   I just set it up today, on the 20th.  I realize this is the 7th day.  Are we still eligible for the 6 month trial since I did it on the 7th day.  

Thank you.

[sandytechy20]

@dkdm10 

Welcome to the HP support community.

I understand that the instant ink cartridge is not printing, and I am glad to assist you.

Did you get any free trial offer when purchased this printer?

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.