cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Whitemonk
Level 1
13 9 0 2
Message 1 of 4
285
Flag Post

How long to wait for my ink?

HP Recommended
Envy 7134
Microsoft Windows 10 (64-bit)

Picked up my Envy Photo 7134 yesterday to replace my dying OfficeJet Pro 6970 and immediately enrolled it after installing the cartridges shipped with it. Didn't take too long (50 pages) for the tricolour cartridge to run low and give poor prints. I've set it to print using black ink only for the time being so I can get legible printouts.

 

On checking the Ink Shipment page it stated 'Shipment Processing' for both cartridges earlier today so I guess that the printer has 'phoned home', but am wondering when they will actually be shipped.

 

 

 

 

3 REPLIES 3
asmita6658
HP Support Agent
HP Support Agent
14,452 14,454 1,430 1,703
Message 2 of 4
Flag Post
HP Recommended

Hi @Whitemonk

 

Welcome to the HP Support Community. 

 

The ink shipment takes around 7-10 business days to arrive.

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

Whitemonk
Author
Level 1
13 9 0 2
Message 3 of 4
Flag Post
HP Recommended

Thanks for your reply and for the PM requesting details.

 

I've had an email from Instant Ink with a tracking number on it, so they appear to be on their way.

 

I'll post again when they have arrived and I've fitted them both. 

 

 

0 Kudos
asmita6658
HP Support Agent
HP Support Agent
14,452 14,454 1,430 1,703
Message 4 of 4
Flag Post
HP Recommended

You are welcome @Whitemonk

 

Have a great day! 

Asmita
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation