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‎12-18-2021 03:58 AM

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Hi, I am using HP smart account registered from Switzerland. Now I've moved to Belgium and try to subscribe new HP instant link (Offered through purchase) using my Belgium address. However, while I try to change my shipping address, unable to change to Belgium Address. 

 

Could you please support us to way to change my address to new country. 

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4 people had the same question
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‎12-21-2021 11:01 AM - last edited on ‎05-30-2023 11:00 AM by Retired

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@Tushar_btm

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, 

I understand you have issues changing the address on the instant ink account page, to provide an accurate resolution, I need a few more details:

  • Is your printer connected to the internet all the time?

Try the steps recommended below.

  1. Go to instantink.hpconnected.com (the HP Connected website) to sign in to your HP Instant Ink account, if you are not signed in already.

    Your HP Instant Ink account page opens.

  2. In the My Account section, click Change Shipping Information, then Edit Shipping Information. Make sure postal codes are in the correct format.

Refer this article to know more information about changing shipping or billing address. Click Here

Refer this article to know more information about enrolling in the instant ink program. Click Here
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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