How to completely remove Instant Ink once cancelled

[mk1266]

I went online and cancelled my Instant Ink subscription last week.  I then purchased non-instant ink and replaced the ink in my printer.  I am being told there is an issue with the account.  I logged in and it says 'Cancellation in progress'.  I just want to use my printer with no affiliation with Instant Ink!  Please help!

[asmita6658]

Hi @mk1266

Welcome to the HP Support Community. 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

To know more - HP Instant Ink - Cancelling Your HP Instant Ink Service

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