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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Wazza1991
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Hp Instant Ink Contact

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HP Envy 5010

Hi All,

 

I'm having issues accessing my account. When I try to sign in, I keep getting returned to the Sign Up page. I've already got an account and signed up for Instant Ink, but I can't see any details on it and this month's charge was ALOT higher than normal. I usually get charger either 3.99 or 7.99 a month, but this month was 32.99 for some reason? 

 

I've tried to call but it doesn't even ring and just gets cut off. The virtual agent is not helpful either. 

 

Any help is appriciated. 

 

Thanks

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TEJ1602
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@Wazza1991, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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