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- HP Community
- Apps, Services & Software
- HP Instant Ink
- Re: I did not get my 5 month free trial

Create an account on the HP Community to personalize your profile and ask a question
01-09-2021 11:36 AM
I am supposed to get 5 months free instant ink. I signed up during setup on the HP Smart app however I do not have 5 months free.
Why has this not been applied?
Please can you apply this ASAP it was one of the main reasons I chose this printer.
01-11-2021 04:26 AM
@Pearcival, Welcome to HP Support Community!
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee