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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎01-09-2021 11:36 AM

HP Recommended
Product: HP Envy 6000 Seires
Operating System: Microsoft Windows 10 (64-bit)

I am supposed to get 5 months free instant ink. I signed up during setup on the HP Smart app however I do not have 5 months free.

 

Why has this not been applied?

 

Please can you apply this ASAP it was one of the main reasons I chose this printer.

Category:
1 person had the same question
2 REPLIES 2

‎01-11-2021 04:26 AM

HP Recommended

@Pearcival, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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‎01-11-2021 07:34 AM

HP Recommended

i have the exact same issue please help

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