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‎11-07-2023 02:27 PM - last edited on ‎11-08-2023 10:42 AM by Retired

HP Recommended
Product: HP DeskJet 2742e All-in-One Printer

I recently purchased a printer and it doesn't work, so Amazon sent me a replacement. My question is - since I was less than  a month into my free instant ink trial, will I still get my 6 month trial on the new printer if I use the same HP Smart account? 

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1 REPLY 1

‎11-08-2023 12:55 PM

HP Recommended

Hi @Itz_Amy,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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