I was sent the wrong cartridges and I want to cancel this service. How do I do this?

[Levohn]

I want to cancel my account.  I was sent the wrong cartridges. Please cancel my a

[Dragon-Fur]

@Levohn 

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Good Morning.

You may cancel your Instant Ink subscription at anytime, of course.

You must do so by following the instructions included in your Terms of Service contract.

Links to the information are included later in this message.

Please read the information carefully.

Reminder

The Instant Ink cartridges you are using will stop working after the service is cancelled. 

The cartridges remain the property of HP and should be returned to HP after the subscription is terminated for any reason.

All is explained in your contract.

Need Help?

Please contact Instant Ink Support.

The contact information is included in your Terms of Service contract.

Note: 

If you have not opened the site for a while, know that the website has been updated..

Clear your browser cache for both hpconnected and instantink

Instant Ink Support Website

HP Instant Ink Support - Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

Click on FAQ

For example, Read Check to see if your HP printer works with Instant Ink

READ the all-important Terms of Service Contract > Scroll to the bottom of the Instant Ink website  – in the tiny print area, look for and click on the link for instantink.hpconnected.com/terms

Need Help?

Enrolled in Instant Ink?  >> Check for Support contact options in your Instant Ink Account.

The Terms of Service contract provides contact information, usually in the very first section.

Examples of the Terms of Service Contract

>>>   Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

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