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‎09-14-2022 10:13 AM

HP Recommended
Product: HP DeskJet Plus 4152 All-in-One Printer

I have ran out of my color ink and my black ink was still fairily full and they sent me the black ink instead of the color ink.  what can I do?

1 REPLY 1

‎09-19-2022 04:34 AM

HP Recommended

Hi @Deseil

Welcome to the HP Support Community. It is a great way to post questions and find resolutions by working with specialists in the HP community.

 

We would need some information related to your instant ink account in order to send you the black cartridge. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Keep me posted and have a great day ahead!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Rainbow23 - HP Support.
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