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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended

If I cancel Instant Ink and subscribe to it again will it then change my payment date to a new date?

1 REPLY 1
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@fields3chris 

 

Welcome to the HP Community --

 


@fields3chris wrote:

If I cancel Instant Ink and subscribe to it again will it then change my payment date to a new date?


 

?  Maybe.

The problem is one of scale and timing.

 

Cancelling the subscription service is not an instantaneous process.

There can be disruptions --

For example all the subscription cartridges stop working after the subscription is fully cancelled.

You'll have to remove all the instant ink cartridges from the printer, then purchase and replace with new HP cartridges.

This is normal.

You have to wait for the cancel process to complete -- as mentioned, it is not a "same day" process.

You might run into issues when you try to reinstate -- For example, if the old subscription is not fully cancelled, the new subscription cannot be shoved in place on top of the uncancelled service.

 

Comments, questions, objections, or need information not found online at the  Get HP Instant Ink Support Website ?

 

Your faster option:

Contact the team at  HP Instant Ink support during business days and hours available in your region.

 

OR

 

You may continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

 

++++++++++++++++++++++++++

 

Instant Ink Support Website

 

  Get HP Instant Ink Support

Change Country / Region as needed

Scroll down to find phone contact information

 

Read to understand the Instant Ink cancellation / termination process and your responsibilities 

 HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

OR

Direct Link

Cancel your account

 

Video – Cancel HP Instant Ink

How to unsubscribe or cancel HP Instant Ink subscription

 

What if?

  HP Instant Ink - Stopping a Cancellation

 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

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Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.