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12-04-2023 08:56 AM - last edited on 12-06-2023 09:56 AM by PalenoRafael
I bought an HP laser printer and I already had toner in the box. After signing up for Instant Ink, I received toner at home. Do I need to replace the toner even if it is almost new with the one that just arrived?
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Accepted Solutions
12-06-2023 11:13 AM
Hi @Ange999,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are looking for information related to your new printer and the instant ink subscription.
As you have received the instant ink toner, suggest you to remove the toner which you received along with your printer for later use and you can install the instant ink cartridge.
You can refer to this link for more information related to instant ink service.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irwin6
I am an HP Employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
12-06-2023 11:13 AM
Hi @Ange999,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are looking for information related to your new printer and the instant ink subscription.
As you have received the instant ink toner, suggest you to remove the toner which you received along with your printer for later use and you can install the instant ink cartridge.
You can refer to this link for more information related to instant ink service.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irwin6
I am an HP Employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!