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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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Locked

‎11-21-2022 04:50 AM

HP Recommended

Hi just put in my new ink. Its telling me there's a problem with one of the cartridges 

3 REPLIES 3

‎11-24-2022 04:35 AM

HP Recommended

Hi @Damien14,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Meanwhile, you may go through this document here and see how it goes. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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‎11-29-2022 10:53 PM

HP Recommended

Hi @Damien14

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Elohi_NR
I am an HP Employee
Was this reply helpful? Yes No

‎12-01-2022 01:48 AM

HP Recommended

Hi @Damien14

 

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

Elohi_NR
I am an HP Employee
Was this reply helpful? Yes No
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