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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎11-09-2026 07:20 PM

HP Recommended

Honestly, I'm so frustrated right now. 

So...I don't check my account often unless there's a problem or I need to look at something. I went to look at my bill and saw that my old printer is still there, and s receiving the 3 month trial with a notice that it  is expiring soon. That printer went to Savers a while back. My current printer says expired. Does that mean I lost my trial? Or does it still work, regardless of the printer. Does model number have  anything to do with it? With anything between the printers?

When I installed my new printer, and got rid of the old one. An HP person helped. I figured done deal. Until tonight. My old printer is still listed  and has the insta Ink connected to it. Sometimes the old printer says connected, but that printer is long gone. Tonight, I also discovered had a printer, from a few years ago, on there.  How do I successfully remove both the old printers and give my current printer insta Ink?

Next, how do I change my login email and address.  I've put in the info in profile, hit save and it didn't take.

Thanks

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