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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎08-08-2019 02:58 PM

HP Recommended
Product: HP Deskjet All-In-One 2622

Hi, 

Wow - trying to get help is like trying to get blood out of a stone! 😠

 

My black instant ink cartridge, which I have just replaced (it's probably about the third one I've used) is printing blurry. 

I've been in to the print quality tool box and done ALL the recommended printing/cleaning etc several times and the print quality report still comes out blurry. My color cartridge is printing fine. 

 

I've tried to get in touch with a virtual agent but it seems like I'll be waiting forever. 

 

Any help would be greatly appreciated. 

1 REPLY 1

‎08-11-2019 02:59 AM

HP Recommended

Hi @Sharlene007

 

Welcome to the HP Support Community. 

 

Appreciate you trying the troubleshooting steps. Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

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