Instant Ink Cartridges not working

[SixthWhit]

My Blank Ink and Tri-Color Ink cartridges show 50% used but my black ink cartridge isn't printing at all and the tri-color cartridge is streaky.

I have tried cleaning both over 7 times using the clean & deep clean function.

I have some non-Instant ink cartridges that work fine so I know it is just the Instant Ink ones having the problem.

If only the printer can order replacements how do I get replacement ones for the ones which aren't working?

This Printer uses HP 63 Ink.

[sandytechy20]

@SixthWhit

Welcome to the HP support community.

I understand that the instant ink cartridge is not printing, and I am glad to assist you.

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

Keep me posted.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.