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- HP Community
- Printers
- HP Instant Ink
- Re: Instant Ink Enrollment Issues

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07-24-2022 11:58 AM
I bought an used HP Deskjet 2700 and it has instant Ink cartridges in it. They are getting low and when I attempt to enroll as I would love to utilize the program, it informs me it is already enrolled. The person I bought it from has since passed away and his daughter is unable to access his account. How do I fix this issue?
07-28-2022 09:17 AM
@Brandim1216
Welcome to the HP Support Community.
I'd be happy to help.
Please create a new account with your credentials and enroll the Printer.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee