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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Apps, Services & Software
- HP Instant Ink
- Instant Ink Return?
Create an account on the HP Community to personalize your profile and ask a question
09-04-2022 12:04 PM
I've got an 8715 All-In-One printer with a bad printhead. I've tried everything I could find online to fix it but it's still not working so I'm going to replace it rather than repair it. My question is, what do I do with all the extra ink I've got from Instant Ink?
09-04-2022 12:28 PM
Welcome to the HP Community Forum.
Start here:
If you are going to keep your Instant Ink subscription and replace the printer,
Open Section Enrolling in Instant Ink > See Subject Keep your account when you replace your printer
If you will cancel your account,
Open Section Manage your account
See Subject
Cancel your Account
For the Instant Ink cartridges tied to your current account,
Open Section Manage your account
See Subject
Recycle your cartridges
If you have questions, concerns, or need more information than can be found in Get HP Instant Ink Support
(then)
Please contact Instant Ink Support during business days and hours available in your region.
OR
You may choose to wait here in the Community for an agent to find and respond to your question.
Waiting is not faster – our Community is not Instant Ink Support – Waiting generally works.
Things that are Instant Ink
Instant Ink >> Details / How-to / Articles / Contact Information
Active subscription?
Contact Instant Ink Support from within your Instant Ink Account
OR
Instant Ink Support >> HP Instant Ink Support
Instant Ink Support Website – Read…
HP Instant Ink - Support, Enroll, FAQ, Terms of Service Contract
Not your home site? Click the Flag to change to your region.
Scroll down – look for contact number on the webpage.
AND
Examples of the Terms of Service Contract for various regions
NOTE: Terms of Service Document includes phone contact information
Instant Ink - Terms of Service - USA
Instant Ink – Terms of Service - UK
TERMINI DI SERVIZIO DI HP INSTANT INK - Italy
Instant Ink - Terms of Service - Ireland
CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France
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Lots of information – Instant Ink
Start here: Get HP Instant Ink Support
Sections
- Your ink - including section Where is my ink or toner?
- Your HP Instant Ink account
- Your printer connections
Scroll to bottom of web page >> Section – Details -- Documents
HP Instant Ink Help - Enrolling in HP Instant Ink
HP Instant Ink Help – Solve Problems
HP Instant Ink Help - Manage your account
HP Instant Ink Help - Manage your ink or toner
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How does it work? Details / Plans / Cancel Information
Check through the Website FAQ
Additional Information:
HP Instant Ink - Cancel Your HP Instant Ink Service
HP Instant Ink - Enrolling in HP Instant Ink
HP Instant Ink - Page Count Is Not the Same as Actual Pages Printed
TKB article contributed by HP JessikaV
Fixing Instant Ink cartridge errors
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Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
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Question / Concern Answered, Click "Accept as Solution"